Just called out DJB Locksmiths to repair the handle.on my front door as couldn't get hold of my agent. And would have ended up either stuck inside or having to leave my...
Rebecca S. replied:
was tony an oldish lad? he was always pleasant to us - we would make him a brew and he would chat for ages (if he had no jobs to get to - apologies if it is the same guy - he was probably too busy having coffee with us to fix your house lol)... i have been told our land lord doesnt like nagging tenants - but our tony has always said if we need something (eg a new door handle, buy it - and fix it and we will get our money back - but we havent ever wanted to do that as it isnt in writing - no idea how genuine it is).... In my contract I have out of hours emergency - Plumbing (plumb it services) - 07939635357 - electric problems (hemingtonway electric) - 07850136838 and general (BPM) - 07982891414 (and that is for items that affect the health and saftey of parklands tenants (eg no hot water or heating) they operate a policy of approving works prior to the landlords consent (apparently - so i have written in my contract from april 2013) - cant believe they have told you there are no contact numbers - I do hope these work now!! x
Sharon M. replied:
Thank you for that information. Hopefully Carole Thompson will keep a record of these numbers for future reference. I think it is time we wrote a very strong letter to Parklands Estates about the lack of care of their tenants!!