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Perfect Pet Resort

Recommendations & Reviews

  • 840 Bay Front Rd W
    Lothian, MD 20711 (map)

Hours of operation

Monday8:00AM - 6:00PM
Tuesday8:00AM - 6:00PM
Wednesday8:00AM - 6:00PM
Thursday8:00AM - 6:00PM
Friday8:00AM - 6:00PM
Saturday8:00AM - 3:00PM
Sunday1:00PM - 6:00PM

CLOSED NOW


23 recommendations and reviews from 18 people

  • WhoDoYou Review from September 08, 2014
    Although I fully understand that dogs, in social environments, have a higher likelihood of contracting an illness, it would be my preference if this kennel was better about identifying them in pets, and communicating illnesses to owners. It would then make sense to isolate / take actions to limit its spread. Our dog stayed with Perfect Pet Resort for 10 days and was sick when we picked her up. It was even apparent that something was wrong with her before we even left the kennel. She lacks energy, consistently sneezes and hacks, making prolonged wheezing noises when inhaling. The vet says she contracted canine cough. When calling Perfect Pet Resort to inquire, they claimed we were the first customers to let them know that our dog was released sick. However, we traveled with family members who also left their two dogs with Perfect Pet. Both of their dogs are experiencing the exact same symptoms and likely have contracted it as well. They have called to complain. Given the large number of dogs left at the Resort, it seems highly unlikely that our three dogs (between two families) are the only to contract it. It would be nice if, in the future, the Resort's staff would take action to notify owners on pick-up or via phone (earlier) if signs of an outbreak were occurring. Given the fact that I see another member posted an issue with this below, I'm more likely to believe the staff exhibited complacency or ignorance toward this issue. For $44/day, cleanliness of the facility and a more proactive response toward issues like this should be benefits. Luckily, there are plenty of other options for pet care. We will not be returning. Thank you.
         
         
         
         
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  • Recommendations from Tammy C.

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  • Recommendations from Linda S.

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