Empire Motor Group

2 recommendations and reviews from 2 people

• WhoDoYou Review from May 12, 2017
  1 review

  Dana R. wrote: I contacted Chris as a reference from a friend to get a new car. This part went well. Then the return of my Lexus as a service provided by Empire, Atrocious! The Lexus dealership called for months stating that the car was not at the dealership. Concerned I called Chris and he stated that "he would handle it". He said that he had given the car & keys to Hector. Hector I was told by Lexus management is a porter and should not handle returns. Time passes and Lexus calls me everyday asking the whereabouts of the returned Lexus. . Chris is now completely out of contact with me not a text, call, or email! My car is found months later with no keys & to add insult to injury dented & four months later, I get a bill for over $3000. Chris YOU DID NOT HANDLE IT!! SHAME ON YOU for not following up with your paying client after you said you would handle it! stars only b/c I could not move forward in the review process..

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• Referral from May 6, 2016
  

  Arnold S. asked:

  In search of an auto broker

  

  Ale M. replied:

  Empire Motor Group Christian Zelaya 310-927-6069 I've gotten all my cars & family cars with him

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