Fanning Jewelry Store Policies: 1. Shipping: We ship UPS or USPS Priority - We ship the next business day after payment clears *IF WE HAVE PRODUCT & SIZE IN STOCK 2. We do not offer Refunds, exchanges or store credit only - Our return policy is once you receive your product you have 14 days to return Less Shipping-( We do not offer returns or exchanges on custom orders) 3. Our jewelry is made out of sterling silver with 10kt gold overlay and Cubic Zirconium stones 4. To order visit our website www.fanningjewelry.com or call us at 918-536-1212 5. 6 month warranty! Any piece of jewelry that is found to be defective within first year of purchase due to material or workmanship will be replaced or repaired at no charge.