Citizens Advice Croydon

2 recommendations and reviews from 1 person

Recommendations from Councillor B.

• Referral from September 29, 2017
  

  Danielle G. asked:

  Hi,is anyone able to provide the overbury crescent citizens advice phone number please? The one i found on google says wrong number! Tia

  

  Councillor B. replied:

  https://www.citizensadvicecroydon.org/opening-hours Hope this helps

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• Referral from August 21, 2014
  

  Ruth B. asked:

  Im having one of those days. Having all kinds of issues with my flat potentially could be drains, originally they thought it was my kitchen waste pipes. I now have a toilet that no amount of plunging, hot water etc will clear. Some kind of water is leaking onto my neighbours yard too. Im in private rented accommodation. My landlord has now told me I need to find a plumber who can come out today to sort this out but I have no idea where to start looking. I've also been told I need to pay and then deduct from my rent. Although hats difficult with a standing order but a separate issue. Can anybody point me in the right direction please. Maybe even someone who can send bill direct to the landlord

  

  Councillor B. replied:

  The council can help enforce getting repairs done by private landlords but the landlord must have been given the opportunity to do it themselves. The CAB has a housing advice line that might be able to help in this situation 020 8684 2236. But I certainly would not deduct the cost of the repairs from your rent without something in writing authorising you to do that and would caution against doing that in any event given what you have said about his reluctance to do repairs

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