TRACE Automotive, Inc.

9 recommendations and reviews from 7 people

• WhoDoYou Review from December 01, 2022
  1 review

  Bill B. wrote: Trace painted my truck and the day we got it back it was scratched so we took it back and were told by Trace his son scratched it washing it. He buffed it out but after that evey time the truck was washed it scratched more and more ..After multiple attempts to get Trace to resolve the problem all we got were excuses almost twenty to be exact. We finally took the truck to two other paint shops and a detailer and were told there was 0 - 3 mills of clear coat on parts of the truck Trace painted should be 4-8 mills, orange peel everywhere and the front bumper is already chipping to the primer..We got multiple lame excuses why this was happening from Trace but no resolution. Took truck to a detailer and had it corrected the best he couldn't and ceramic coating. It cost us $1000 out of my pocket to at least remove scratches and protect it from happening again.. did not correct all the orange peel! Worst thing about this is Trace is my girlfriend's brother in law married to her sister so we are not just some joe off the streets to him!! The total Trace charged to repair my truck was $18,022.73 $5,023.00 in labor and it cost me my $500 deductible and another$1000 tho have it buffed out and coated...Not at all satisfied with the work done or the lack of making it right !! Trace is a bullshitter and a fraud... We have a list of almost twenty excuses he gave us never once offered to fix the problem until we had already took it to a detailer..If there was nothing wrong with his paint job like he states then why would he offer to re paint it?? We have also been recovering threats and horrible phone calls and messages from Elly Trace's wife over our reviews. We highly recommend you do business elsewhere!!

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• Referral from March 17, 2017
  

  Kara S. asked:

  Looking for a good honest mechanic in Lowell suggestions?

  

  Shannon G. replied:

  http://www.traceautolowell.com/

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• Referral from July 14, 2016
  

  Scott B. asked:

  Any suggestions on a place or person to look at my kids 2001 F-150. West creek is booked, and going on vacation next week. Thanks in advance. FYI it has a hiccup in its giddie up!! Motor shutter, possible in need of a coil pack.

  

  Shawnda K. replied:

  Trace Auto 219-690-3501

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• Referral from June 24, 2016
  

  Gary J. asked:

  Got rear ended in my Dodge pick up and need a body shop recommendation. Thanks

  

  Dusty W. replied:

  TRACE Automotive, 219-690-3501

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• Referral from May 12, 2015
  

  Kenneth L. asked:

  LOOKING FOR SOME ONE TO CHANGE A HEAD GASKET ON A 99 F250 WITH A V10 MOTOR IN THE LOWELL AREA ALREADY TRIED WESTCREEK & CHRIS AUTO THEY WONT DO IT .

  

  Cathy C. replied:

  Kenneth Lelo it is 219.690.3501

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• Referral from August 6, 2014
  

  Carolyn P. asked:

  Anyone know of a local mechanic that does alignments for a good price?

  

  Kimberlee D. replied:

  https://m.facebook.com/TraceAutomotive

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Recommendations from Robyn W.

• Referral from August 6, 2015
  

  Seth S. asked:

  ABS light went on. Good mechanic at a fair price? I know it's been asked before, but I can't remember. Thank you!

  

  Robyn W. replied:

  Call Trace Automotive 219-690-3501

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• Referral from July 27, 2015
  

  Lana M. asked:

  Having some troubles with my sons 2005 Impala ... Check engine light is on ... Had it tested at auto zone... Along with the obvious emissions crap now it's saying the trans is bad :((. Any recommendations on the best place to give me an estimate on repairs? Thanks!

  

  Robyn W. replied:

  If you are still looking to get vehicle repaired Trace Automotive in Lowell Indiana. We warranty our services also. Please call for more information 219-690-3501

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• Referral from July 20, 2015
  

  Kirsten N. asked:

  Ok I need suggestions. My son has a 97 Saturn. Mechanic says it needs a timing chain because it's leaking oil like crazy. He said it's almost $700. Is that about right price wise ??? Does anybody know of any cheaper mechanics ? Thanks

  

  Robyn W. replied:

  Call Trace Automotive 219-690-3501. We do great work and also come with warrenty.

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