Jason AC & Heat

3 recommendations and reviews from 3 people

• WhoDoYou Review from July 15, 2022
  1 review

  Matthew S. wrote: AC went out and after reviewing reviews we scheduled for $95 diagnostics. Tech arrived and he diagnoses the issue being a leak and run capacitor. I discuss with him about the issue and how to fix but only solution is to replace the AC system as it is 12 years old. He called his manager to confirm (I believe this to be Jason). I explain that I can't afford to make that kind of decision without a second option. He buttons the outside system back up and loses a screw. This leaves one panel on the outside system incorrectly attached. He then proceeds to his truck and I state I'll just go with the $95 today and get a second option. At this he seems to get angry and starts saying it was more than $95 as he did a leak test in attic unit (nothing had ever been stated it would be more than $95 diagnostics fee). I said don't raise your voice to me and at this he snaps and says I'm raising my voice, which I wasn't. At this I said he needs to leave and I'll call the office to make my payment. I called the office and they are professional and said they will talk with the tech. I make my payment and decided to go ahead and ask them for a quote to replace my AC system thinking maybe the tech is having a bad day and this isn't how Jason AC is in general. I then receive the below email from Jason as a response to me asking for a quote for a new system. "With all due respect sir, I don't want your business so you can loose my number! Have a nice dayð???" From my experience and treatment, Jason AC and Heat is clearly not a professional company and I do NOT recommend them. The tech also tried to increase the price of diagnostics which I consider dishonest. I also noted that the one price they gave me for parts (the run capacitor) it was about 400% above retail price.

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• Referral from November 29, 2015
  

  Steve S. asked:

  So who's a good, reliable home heater/AC repair person in the Farmersville area?

  

  Liz M. replied:

  We use Jason's Air and Heat in Farmersville 9725298413. We have always been very pleased!

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• Referral from July 22, 2013
  

  Johnny J. asked:

  I'm looking for a good A/C repair company in the Princeton area. Any ideas?

  

  Tina S. replied:

  Jason ac and heat 972-529-8413

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