I am searching for a reliable (and affordable) tree cutter to come and remove a very large 100 yr old oak tree and 3 other small trees from my yard. We were lucky it didn't come down on the house with the last storm. Must have proof of insurance and a bucket truck.
We have had Karol's tree service scheduled 4 different times to come out and remove some dead trees and 4x now they have not shown up, not returned phone calls. We've been given excuses that they had another job run long, that bucket truck was in the shop, that their tree cutter injured his eye. We confirmed yesterday they would show up at 8:30 today with their bucket truck. Sure enough, they did not show and are not returning calls. Worst customer service ever. I don't understand how this company is so highly reviewed and rated...others must not have had the same experience as we have.. . . . .so disappointing.