The tenancy board should be able to give you all of the advice that you need. If not, you can call Legal Aid Ontario for information, and they should have a phone number to give you for one-time free legal advice. Also, if you need representing in a pi nch/defense, Legal Aid will help you but you'll have to pay them back. Otherwise, get a Paralegal, they are a fraction of the cost/might work best for getting a tenant out, my friend in Hamilton has a business http://www.slarkandbaileylegal.com/ . Just give her a call and tell her you're a friend of mine and tell her your situation, she will tell you what you need to do.