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Forever Yours Photography

Recommendations & Reviews

  • Arbutus
    Arbutus, MD 21227 (map)

131 recommendations and reviews from 37 people

  • WhoDoYou Review from January 11, 2019
    I first chose this company to capture my big day because I was impressed with the quality of the pictures and the creative edits. In reaching out to this company, I was told that the picture turn around would be 2-4 weeks. Even after signing the initial contract, my husband and I went back and added on an additional hour. We paid everything in full before the day of our wedding. On the day of our wedding, Mindy and another woman introduced themselves as the photographer and the videographer. My husband and I were so impressed with Mindy’s ability to think of creative poses and how she didn’t mind getting down and dirty to capture the perfect moment. To commemorate that, my husband and I decided to tip her $100 on top of the payment for our services. Then the nightmare began. Our wedding was 7-8-2018. By 7-31-20178 we hadn’t heard from Mindy at all. I reached out to her via e-mail asking for an estimation of when we would be able to get a preview, she responded that she would get a few done that week. We saw our first couple pictures 8-7-2018 almost 1 month after our wedding. Naturally this was a little off putting because I had expected to have all of my pictures by this time, but I still waited patiently. After not hearing from her for over a month, I e-mailed Mindy on 9-17-2018 asking when we would receive the remainder of the pictures and video. She stated that she had 2 receptions before me and would tag me in the photos once she posted them. After not hearing anything for a few weeks, I reached out via e-mail again on 10-2-2018. I got a response via Facebook on 10-9-2018 from Mindy saying her father had passed and she would work on my photos that week. (Something that wasn’t communicated to me at all until this point.) After all the photos were posted, Mindy asked me for my mailing address via Facebook on 10-16-2018. 3 months after my wedding, I finally was about to receive my pictures and video. On 10-22-2018 I reached out to Mindy once again. While we had received all the photos and video, a disc that was suppose to be filled with video footage was completely blank. This was particularly disheartening because the footage of the ceremony that I did get to see seemed like it was missing some key components. For example, I watched a clip of the flower girls walking down the aisle and then the camera pans to my husband and stayed on my husband. Judging by his facial expression, I had already started walking down the aisle but the camera was still focused on him. Mindy said she would check for the footage and get the video out to me as soon as possible. After waiting a week, I had to reach out to Mindy yet again because we had not gotten the blank disc. I finally received the missing disc on 11-12-2018 and there was NO FOOTAGE OF ME WALKING DOWN THE AISLE. In my opinion, this was one of the most important moments of my ceremony. After going back and forth about how to rectify this. I asked for a partial refund on 11-13-2018. While Mindy has attempted to offer a photo book and even made a video montage of our wedding day, I still believed I was entitled to a partial refund (at bare minimum the tip that I gave her.) It is now 1-10-2018 and not only have I not heard from her since 11-21-2018 and she hasn’t been responding to my messages. SUMMARY: This company does amazing work for a good price but you are truly getting what you pay for. I would have paid twice the amount if it meant I would have footage of me walking down the aisle, getting my pictures in a timely manner and working with people with good business practices. While this may not have been the reality for other folks who have patronized this business, I wouldn’t risk finding out if your wedding would be the exception.
         
         
         
         
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