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Spay Now Animal Surgery Clinic

  • Brad Howard
  • 15 mile service radius
  • www.spaynow.com/
  • Recommended in multiple social networks

Recommendations & Reviews

  • 125 Pullman Crossing Road, #101
    Grasonville, MD 21638 (map)

About us

Spay Now is committed to improving the lives of animals by providing low cost, high quality, surgical services. We adhere to high standards of anesthesia and monitoring to ensure the safety and comfort of your pet during his or her stay with us.
Our practices are limited to surgery. We perform a wide range of soft tissue surgical procedures, including perineal urethrostomy, bladder stone surgery, foreign body surgery, entropion surgery, enucleation, mass removal, and many more.

Hours of operation

Monday8:15AM - 5:30PM
Tuesday8:15AM - 5:30PM
Wednesday8:15AM - 5:30PM
Thursday8:15AM - 5:30PM
Fri, Sat, SunClosed

CLOSED NOW

Extended Information

  • Payment methods:

    Cash, Visa, Mastercard

13 recommendations and reviews from 12 people

  • WhoDoYou Review from April 03, 2023
    KILLED A LITTER OF KITTENS BECAUSE THEY WONT FOLLOW BASIC SURGICAL PROTOCOLS. Brought in a stray today we had recently adopted, she was thin when we got her, and she had rapidly gained weight since. We had made an appointment with these basic biology dunces to get her spayed after two days of having her, but the appointment was two weeks out. The morning of the appointment, we told the intake "technician" (some moron with no care for animals) "she may be pregnant, or just getting fat now, we're unsure". We were told they would check, and we assumed a basic pregnancy test would be done before surgery was even contemplated....you know, as you would do for any living thing going into surgery, you need to establish a baseline of health BEFORE administering anesthesia. When we came to pick her up that afternoon (following no calls from them to tell us anything), we asked if she was pregnant or just getting fat. Same intake "technician" told us, "no, she wasn't pregnant......wait....". Only then did she glance at the paperwork and realize "oh my, she WAS pregnant". The only reply I could muster was "WAS?!?". She proceeded to tell me, rather matter-of-factly, was that they had administered anesthesia and started the surgery before someone went "uh-oh" (read: the cat was cut open, they saw kittens, this was news to them). They had killed a litter of kittens for the lack of basic surgical procedure, and against our own explained suspicions. No apologies were given, no "mistakes were made" speech came forth. We were looked at like its their job to throw away pregnancies. It was all I could do to not jump over the counter. They looked and spoke like $85 wouldn't have covered a hormone presence test or 5 seconds of ultrasound work and a phone call to come get her early, the spaying would have to wait. I would have happily paid that for the shots and news she was expecting, saving them money and time...but hey, why not just shove drugs in her and start cutting blind, I'm sure that works out a lot..... The kicker? The very next line they spoke was "...and that comes to $xxx.xx today..." . The level of incompetence, literally first year student procedural breakdown, and lack of compassion at their own willful errors is frankly mesmerizing, second only to the nerve to demand payment. (i know, you can get free kittens almost anywhere, but if you even meagerly value them at $10 each, they threw more than their bill worth of kittens in the garbage due an easily preventable mistake). The worst part of it all is explaining the sudden weight loss to my 4 year old daughter. I refuse to lie to her, but dancing on this one is hard. Most negative reviews here are full of their excuses in replies..."we're not a traditional veterinary clinic...", Etc. I dont want excuses, at all. I want EVERYONE to know this is a chop shop at best, and I will NOT rescind any of this for any reason. No medical technician, veterinary or otherwise worth their "degree" would ever knowingly operate on anything if there was ANY question of safety without testing properly. DO NOT TAKE YOUR PETS HERE. They are priced low because they cut whatever corners they can legally; morality, safety, or decency to life be damned. If they had this level of disdain for routine procedure, its only a matter of time before it happens again....and again...and again....Pay the extra for a real veterinarian and staff that know what they're doing and dont consider themselves some kind of glorified spay assembly line doing YOU a favor.
         
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