The Cottage Dresser

10 recommendations and reviews from 3 people

• WhoDoYou Review from June 16, 2016
  1 review

  Paul B. wrote: Warning to all you folks when you seek services from owner, Lisa, of The Cottage Dresser. My wife and I had seek services to have a door, that was already painted with a thin coat of white paint, to be given a distressed look. We dropped it off on April 22nd and after several followups, she finally had it ready on May 12th (Almost three weeks). When my wife and her mother went to pick it up on that Saturday, it turns out she did a terrible job on it. She had practically made the door look spotty as if someone just took some sandpaper and made circle marks in different areas. While Lisa's mother was there at the shop and Lisa on the phone, wife and her mother tried to explained to them that is not what they had asked for. Wife had provided a picture via FB messenger to Lisa from the beginning how she wanted the door to look like. But yet, Lisa and her mother was argumentative and talking down to them. The mother even made false claim how the door was brought in raw and was never originally painted. Once the discussion reached an agreement to provide corrective work on the door, Lisa had told wife she would send a pic of a finished corner of the door to ensure that is what she wanted by that following Wednesday. Four and a half weeks goes by with no response from Lisa, even after attempts to contact via FB messenger and email. Finally, I called and had to leave a message to contact me asap on June 15th . Lisa then goes to contact Leighann via FB messenger within the same day. Conveniently, Lisa claims how she got a severe eye infection from an unknown finish of the door that left her out of commission for two weeks. The doctor had advised to not mess with the door as he may feel there are chemical exposures. Later, I spoke with a subject matter expert (SME) and was told first of all, a professional must wear protective gear while working to prevent such events. Moreover, a thin coat of white paint on a door that had never been used would not have any toxic elements to do as such. My wife responded to Lisa via FB messenger saying how she did not make any sense when she didn't get "sick" the first time working on it and how we have waited so long to hear anything back. She requested to have the door ready for pick up on Saturday. Lisa had the nerve to say that we had to pay $75 dollars for the door if we wanted it back. I called Lisa the next day asking her how can she expect us to pay her for incomplete work and all she did was be combative and argumentative on the phone. I asked her don't you want the customer to be happy with your work? And she says that we would never be happy. All I have left to say folks, this is the worse experience of service I've ever experience across the board. If you see that place, turn around and run!

  Bottom Line
  Quality
  Value
  Service

  Thank you for your feedback.

  • Share
  • Message reviewer
• Referral from April 16, 2015
  

  Carrie M. asked:

  My business Is shadetree furniture and I do a ton of painting. I normally use Ace to buy paint which is ok. I used Sparr once, never use again, theirs was terrible. I love Annie Sloan but really pricey. I decided to try out Heirloom Traditions over at Dixie' antiques. I have to say, I fell in love! Best paint I ever used. Not even half the price that Annie Sloan charges. Goes a long way. It's not watery. I highly recommend it to all you painters and furniture refinishers. Try it bout over at Dixie's.

  

  Nona D. replied:

  Here's the page for the Heirloom Traditions retailer: https://www.facebook.com/TheCottageDresser?fref=ts

  -1
  View full conversation on Facebook

Recommendations from Lisa H.

• Referral from April 8, 2017
  

  Mary B. asked:

  Hi, I'm new to the area and would like to take some classes in crafts. Stained Glass or how to distress and paint furniture. I'm not finding anything when searching the internet. Please advise of you have ideas where I can look for these kinds of classes. Thanks.

  

  Lisa H. replied:

  Thanks Sara! Hi Mary Jo Brandt we offer furniture painting workshops you can watch for updates on our page www.facebook.com/thecottagedresser. I also believe there is a stained glass studio in Bronson!

  -1
  View full conversation on Facebook
• Referral from January 17, 2017
  

  Jared J. asked:

  Does anyone know of someone that can make a 16 person table for the dining room?

  

  Lisa H. replied:

  Jared we have a few builders that can customize a table to your needs. Here is our stores page you can see plenty of examples on there. www.facebook.com/thecottagedresser

  -1
  View full conversation on Facebook
• Referral from July 18, 2016
  

  Amanda S. asked:

  Does anybody have any recommendations for those who do antique/rustic painting on furniture?!

  

  Lisa H. replied:

  Amanda Smith we have about 10 different painters at my shop, feel free to message us on our page for a quote. www.facebook.com/thecottagedresser

  -1
  View full conversation on Facebook
• Referral from August 11, 2015
  

  Lori W. asked:

  Who sells local honey please, asking for a friend

  

  Lisa H. replied:

  We have some at The Cottage Dresser from Gaskins Apiaries. www.facebook.com/TheCottageDresser

  -1
  View full conversation on Facebook
• Referral from June 27, 2015
  

  Kristin B. asked:

  Hey there! I'm looking for someone to make 10 small eye pillows (possibly lavendar scented) for my yoga students. I would like a variety of earthy tones, but wouldn't be opposed to all being same color. Please let me know if this is something you do and how much you would charge per pillow?

  

  Lisa H. replied:

  Are any of you still making pillows, I am desperately looking to carry a Handmade pillow line in my shop? www.facebook.com/TheCottageDresser

  -1
  View full conversation on Facebook
• Referral from May 28, 2015
  

  Ashtin S. asked:

  ISO someone who makes wire wrapped bangles like Bourbon & Bowties. I am getting married in July & would LOVE to give bangle sets to my bridesmaids.

  

  Lisa H. replied:

  Amanda Speight Durham do you ever put things in local shops? I own The Cottage Dresser and think these would do great out by me! I would have messaged but it isn't giving me the option. https://m.facebook.com/TheCottageDresser

  -1
  View full conversation on Facebook
• Referral from April 30, 2015
  

  Katie D. asked:

  Looking for someone to make this in light pink and with doors!

  

  Lisa H. replied:

  Hi Katie Leann Deifendeifer I could make you one!! I actually have two dressers in backstock that would work great for this!! Here is my page if you want to take a look https://www.facebook.com/TheCottageDresser

  -1
  View full conversation on Facebook
• Referral from April 22, 2015
  

  Kristi S. asked:

  Anyone know who will give estimates for furniture repair? The moving company messed up ALL of my wood furniture.

  

  Lisa H. replied:

  https://www.facebook.com/TheCottageDresser

  -1
  View full conversation on Facebook