Simple Truth Chiropractic

3 recommendations and reviews from 3 people

• WhoDoYou Review from September 07, 2023
  1 review

  Zoraida V. wrote: If you are a person of color BEWARE, go somewhere where you are treated with respect. I was a patient here when they first opened. Had no issues. I called to make an appointment for me and my son. I was told my appointment was at 3pm but that I should arrive at least 15-20 minutes earlier to fill out paperwork. I arrived at 2:20 to ensure I had enough time. The office was closed. I saw people walking inside and I knocked multiple times but was ignored. I didn’t want to assume they were being rude so I went to the office next door and was told “they close for lunch but should be back by now”. I went on google and it said it was closed for lunch until 3pm. So I waited in the lobby. When it was 2:55pm, I got a call from the office to tell me that my appointment redes to be rescheduled because I wasn’t there on time to fill out the paperwork. I told Jenna or Jennifer, that I was outside of their door and had been since 2:20. She said she was sorry but even if I was there I didn’t have the paperwork ready so she has to reschedule me. I told her I had been there but the door was locked. She said there was nothing she could do. I couldn’t believe what I was hearing and I told her I wasn’t interested in another appointment, I needed this appointment. Silence. I told her I was then going to cancel my son’s appointment for Monday and she said “ok” and hanged up. No question about what his name was. So I called back and asked to talk to the office manager. This woman confirmed what I was told. I explained to her how I was waiting in the lobby as TWO of her employees walked by, opened the door and locked it behind them. I was there on time. She said that they may have thought I was there for the other two offices, (which do not close for lunch) so I could just come the next day. I told her this was unprofessional and she dismissed it. I have an thick accent and can’t help but wonder if they would’ve done the same thing if I was a white lady as those tow women who walked by me did not make any contact or effort to say say as a kind gesture. I want to believe our city is changing but evidently it is not. I did everything right and I did t even get an apology, not one of them came out of the office to talk to me in person even though I told them repeatedly that I was outside of their door, a GLASS door. They just chose to dismiss me and not even given me the human decency of speaking to me in person. I am not a victim, I feel sorry for the doctors who get the bad rep for hiring unprofessional staff who need training desperately.

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• Referral from December 31, 2014
  

  Sarah C. asked:

  Does anyone need a medical billing job or know someone that does? My Chiropractor is having a hard time finding anyone good. Please message Danielle Joy Kruithof if interested.

  

  Danielle K. replied:

  Please email resumes to simpletruthchiropractic@gmail.com if interested. Thanks!

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• Referral from August 25, 2014
  

  Jennifer P. asked:

  thinking I need to go see a chiropractor... lower back has been getting really tight after I run. anyone have recommendations on a good one in GR?

  

  Scott I. replied:

  Or call 616-458-8063 that's the place I go on fuller

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