Comcast

29 recommendations and reviews from 28 people

• Referral from April 30, 2017
  

  Nicole B. asked:

  Two questions. 1. Recommendation for a plumber? 2. Who does everyone have for Internet? Really fed up with Comcast. Again my bill magically went up $40 overnight

  

  Marie S. replied:

  call the Corp office and demand some one who knows what they are talking about. Corp doesn't like getting calls so they want to solve issues real fast. 215-286-1700 this is Philly. remind them that the FCC nailed them just last year and you will have no problems contacting the FCC again. If they have a Bev returning your call try not to deal with her.

  

  Jacquie H. replied:

  Comcast for me. Happy with service but not my monthly bill!

  

  Travis R. replied:

  Comcast is the only Internet service provider in this area with the fastest and most reliable service

  -1
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• Referral from February 13, 2017
  

  NBCNightlyNews asked:

  Overcoming back pain: New doctor recommendations. @kristendahlgren reports now on @NBCNightlyNews.

  

  Bill G. replied:

  . https://www.twitter.com/kristendahlgren How my back had to be "treated" due to negligence of https://www.twitter.com/comcast , owner of https://www.twitter.com/nbcnews # BackPain # fusionsurgery

  -1
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• Referral from April 30, 2016
  

  rahulvsd asked:

  Whats a good #wifi internet service provider in #seattle? @gowave_g or @comcast ?

  

  Sriram replied:

  used to keep changing between centurylink n https://www.twitter.com/comcast . Former is slightly better with plans iirc

  -1
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• Referral from October 14, 2015
  

  Kelly V. asked:

  Does anyone have a good legit contact for Comcast? Or know someone who is an executive for Comcast....just spent the evening getting nowhere with the worst customer service. Thanks in advance!! Just need our billing corrected and our main cable box to work.

  

  Jessica M. replied:

  Call corporate, it's not a 800 number, I believe it's a California number. It's the only way I've been able to get any help at all. This is the number I've used: 215-286-1700. Best of luck, you'll need it...

  

  Beth M. replied:

  I was a consultant at Comcast corporate headquarters in Philly for 18 months a few years ago. Call Comcast and tell them you are going to disconnect your service. Ask for retention. You'll get routed to more senior agents who will try to fix the problem to keep your business. Retention will give you several offers. Keep declining until they offer what you need.

  

  Curt B. replied:

  File a better business bureau complaint. It gets you past the low end idiots and to higher end incompetents. Comcast is terrible no matter what

  

  Cortney G. replied:

  I just always file with BBB when it comes to Comcast. And even then don't expect great customer service..

  

  Jennifer I. replied:

  If they don't sound decent within two minutes of talking to them, hang up and call to get someone else. Don't waste your time with an idiot. I used to waste half an hour or more arguing with them and simply won't do it anymore. I have talked with very helpful people at Comcast, so it is worth the trial and error, just a shame it has to be that way.

  

  Amy C. replied:

  Good luck - Comcast has the WORST customer service of any company I have ever delt with :-(

  

  Nicholas V. replied:

  When calling Comcast, if the person has an accent, say " I want to speak to someone in the U.S." it works. You get better answers.

  -1
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• Referral from September 9, 2015
  

  akgonzal327 asked:

  Feeling unjustly trapped by @Comcast. Anyone else have other provider options? #monopoly

  

  Stephen L. replied:

  I installed HD antenna 2 yrs ago. Btwn that, https://www.twitter.com/chromecast , & Netflix who needs https://www.twitter.com/comcast ?

  -1
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• Referral from August 2, 2015
  

  mike23mena asked:

  Is there any company with worse customer service than @comcast cable? I hope not.

  

  Jonathan V. replied:

  is there any company with faster internet in your area? https://www.twitter.com/comcast is just a bad family member you have to put up with.

  -1
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• Referral from July 14, 2015
  

  k9sforwarriors asked:

  Special thanks to North Florida HVAC Supply Inc. who covered lunch for our class today! They epitomize true... http://t.co/Co8UgClcft

  

  setter replied:

  has https://www.twitter.com/comcast provided service for y'all?

  -1
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• Referral from July 10, 2015
  

  braunerhulk asked:

  What's the best tv and internet provider in the US???

  

  Andrew S. replied:

  : It depends where you live... https://www.twitter.com/comcast is the best in my area. https://www.twitter.com/verizon is also pretty solid.

  -1
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• Referral from June 13, 2015
  

  waltz asked:

  The time it takes for @sonic to install service has me looking for other options. Do I dare go with comcast?

  

  0xdøc R. replied:

  ooooh. https://www.twitter.com/sonic has superior customer support and service. considering https://www.twitter.com/comcast sounds like you forgot the plot of Event Horizon?

  -1
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• Referral from May 29, 2015
  

  nathanmwilliams asked:

  Does anyone have a cell provider that offers at least a moderately less Kafka-esque experience?

  

  Jason K. replied:

  Sometimes I feel like https://www.twitter.com/verizonwireless & https://www.twitter.com/comcast have a secret competition for worst possible customer service.

  -1
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• Referral from May 22, 2015
  

  NewJacqueCity asked:

  Nothing worst than satan spawn xfinity Comcast RT @YOUReshia: You know which company has HORRID customer care? @Yahoo does.

  

  Oh, M. replied:

  I've heard the horror stories. Some residential areas here ONLY offer https://www.twitter.com/comcast and that's just cruel.

  -1
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• Referral from May 19, 2015
  

  _Colleen_Marie asked:

  Sad that im going to have to leave @VerizonFiOS bc of a price increase. Never had a problem with service. New provider suggestions?

  

  George E. replied:

  not https://www.twitter.com/comcast lol price increase and decrease service on me all the time

  -1
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• Referral from May 19, 2015
  

  Arnie C. asked:

  COMCAST in the area is experiencing ANOTHER outage! They have requested that EVERYONE, who has lost cable and/or internet, or have recently had an interruption, in service, contact customer service immediately. THIS IS BEYOND OLD!!!!! Who else has lost signal?

  

  Doug H. replied:

  Since we experience so much trouble with Comcast, I encourage everyone to flood this number and this man with your phone calls complaining about the West Point,Ms. services..........The Comcast Service for West Point service originates in Tupelo and sent to West Point. You may want to call their corporate offices in Pennsylvania. COMCAST CORPORATION, One Comcast Center Philadelphia, PA 19103-2838 (215) 286-1700 and ask for Brian L. Roberts (CEO). They will connect you to the people that answer his Customer calls. Good Luck!

  

  Doug H. replied:

  OK EVERYONE.....CALL THIS NUMBER.........(215) 286-1700......This is their main office in Pennsylvania for Comcast. Ask for Mr. Brian Roberts and they will put you through to one of his executives. I just got off the phone with them and they are not aware of all the outages we have been experiencing in our area. They are very polite and want to hear so I told them I was sharing the number for people to call and complain and he said please do because this is what they want the customers to do.

  

  Arnie C. replied:

  I called Comcast corporate office at 215-286-1700 and asked for Bryan Roberts but instead got his administrative assistant. They asked for everyone to call and file a report that will be reviewed by the executive committee. Also, on a side note... Comcast is now blaming WCBI for all the issues. I called them as well at 662-327-4444. "Derrick", who is in charge of the broadcast signal was very nice. He stated that he has received no less than 400 calls from customers reporting that Comcast has blamed it on them. I encourage you all to call both Comcast Corporate and Derrick with WCBI. Comcast to file a complaint and WCBI to let them know that WE all know it is NOT the fault of the local station.

  

  Shelia L. replied:

  Call 1800 COMCAST....I just called and they are not showing any outages..everyone needs to call now if you're service is out.I told her the whole city is out

  

  Jeff P. replied:

  The Best thing I ever did for our tv was get off comcast and get a digital antenna from walmart for about $15 get all the channels we need give it a try you might be surprised

  

  Karen P. replied:

  If the corporate office really wanted to know when we have an outage then Comcast should put the option to report an outage on their menu

  

  Vicky R. replied:

  When it rains real heavy like it is Comcast's lines get flooded. The internet is down too yall

  -1
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• Referral from January 19, 2014
  

  ConcreteRosex3 asked:

  so sick and tired of my services with @ brighthousecare ...anyone recommend any other provider?

  

  dani replied:

  not https://www.twitter.com/comcast they suck too

  -1
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• Referral from April 13, 2008
  

  Jonathan D. asked:

  I need help from y'all ... does anyone have any contact info w/Comcast beyond the local call center that can't help you? They failed to note a payment, refused to help me resolve the situation over...

  

  Worked for me...215-286-1700, ask for the executive offices.

  -1
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