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National Breastfeeding Helpline
Recommendations & Reviews
About us
The National Breastfeeding Helpline offers information, support and reassurance for mothers throughout their breastfeeding life. Whether you want to breastfeed for one day, one week, one month, one year or more, we're here for you.
All calls are answered by volunteers - all are mums who have breastfed, and all have been highly trained by the Breastfeeding Network or the Association of Breastfeeding Mothers.
The Helpline is open on 0300 100 0212 every single day of the year, 9.30am-9.30pm.
We are also piloting a new secure web chat support service: http://abm.me.uk/nbh-live-chat-faqs/
This service is not open all the time yet but we'll let you know as soon as it is.
We are funded by Public Health England and the Scottish Government.
We welcome your compliments, comments, concerns or complaints about any of our services. We want all users of our services to receive the highest quality help, information and support.
If you have received a particularly good service from us, please let us know. We will tell the volunteers or staff concerned.
Please tell us if any NBH service you have used has not met the high standards you expect. Sharing your concerns with us can help us to improve services for you and others in the future.
Contact us if you...
Wish to compliment our volunteers, employees or particular services
Want to give us some feedback
Have a current concern or problem with the standard of help you have received with any of our services
Complaints are dealt with in the strictest confidence and are only discussed with the volunteers or employees involved and their supervisors.
Message us on here or email admin@nationabreastfeedinghelpline.org.uk
We are also on Twitter @NBHelpline.
All calls are answered by volunteers - all are mums who have breastfed, and all have been highly trained by the Breastfeeding Network or the Association of Breastfeeding Mothers.
The Helpline is open on 0300 100 0212 every single day of the year, 9.30am-9.30pm.
We are also piloting a new secure web chat support service: http://abm.me.uk/nbh-live-chat-faqs/
This service is not open all the time yet but we'll let you know as soon as it is.
We are funded by Public Health England and the Scottish Government.
We welcome your compliments, comments, concerns or complaints about any of our services. We want all users of our services to receive the highest quality help, information and support.
If you have received a particularly good service from us, please let us know. We will tell the volunteers or staff concerned.
Please tell us if any NBH service you have used has not met the high standards you expect. Sharing your concerns with us can help us to improve services for you and others in the future.
Contact us if you...
Wish to compliment our volunteers, employees or particular services
Want to give us some feedback
Have a current concern or problem with the standard of help you have received with any of our services
Complaints are dealt with in the strictest confidence and are only discussed with the volunteers or employees involved and their supervisors.
Message us on here or email admin@nationabreastfeedinghelpline.org.uk
We are also on Twitter @NBHelpline.
3 recommendations and reviews from 3 people
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Referral from
October 3, 2014
Saira B. asked:Can anyone recommend any breastfeeding forums/helplines ? Anyone have any tips for getting a very stubborn 5 and a half month old to take a bottle ?Rebecca H. replied:0300 100 0212 is the National Breastfeeding Helpline. Staffed by ABM and BfN counsellors. Give them a call...if you don't get through at first, keep trying. 0300 330 5453 is the ABM counsellors helpline.
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Referral from
November 21, 2013
The A. asked:Sheila Sheppard Can anyone please recommend options for a friend who has been bf doe 5 weeks, and has impossible sore, cracked nipples, feels she can't continue. Thanks!
Claire C. replied:National breastfeeding helpline, you will get to speak to a trained BFC now 0300 100 0212
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Referral from
February 18, 2013
Katharine L. asked:Just wondering if anyone has any suggestions for me please! I had to have an emergency c-section three weeks ago...bleeding had ceased and has started up again bright red, call to hospital & they said call GP (oh dear) so saw him today the diagnosis is an infection from either placenta site or from incision so have been prescribed co-amoxiclav tablets which are apparently breast feeding 'friendly' anti-biotics...what else can I take or do that doesn't involve taking these drugs please??! Many thanks for suggestions! xStaci S. replied:Are you breastfeeding? There is drugs and breastfeeding helpline the number is 0300 100 0212
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