Jessica L.
wrote:
WARNING: DO NOT hire First Response
Roofing and Construction.
My parents HIRED THEM THEIR REVIEW
We hired them in 2021 to do extensive work
on our home, including installing new
windows and replacing vinyl siding. Today,
my house is in worse shape than before
they started their work and I am out over
$25,000.
My review is very limited due to the word
count limitations by the site. Here are the
key takeaways from our experience with
First Response Roofing :
1. They fraudulently represented that they
were licensed to perform the contracted for
work on my home when they were not;
2. We didn't discover that they were
unlicensed until it became clear that they
were not qualified to peform the work they
were paid to do. One example of their lack
of qualifications is that during the
installation of our new Pella windows, the
workers were using such force to place the
new windows in, the drywall inside my
home cracked. I then noticed that the
windows were installed with no window
jams. I asked why they were using such
force to cause cracks in the interior of my
home and why there were no jams, and was
given several, inconsistent explanations
that made no sense. I required that they
stop work on the home until the issue could
be resolved.
3. As of 9/16/2022, the work remains
unfinished. Since they stopped working, I
have learned that they removed structual
componenets surrounding a large window
in the front of my home when taking out the
old window. They installed the new window
without replacing the structual components
(headers) - even though THE CONTRACT
EXPLCITLY REQUIRED THE INSTALLTION
OF STRUCTURAL COMPONENTS WITH THE
NEW WINDOW. In addition to the
incomplete work, I have been advised that if
the window isn't reinstalled with the
structural compenets, the roof in that area
of the home will begin to sag and eventually
fall in.
4. The lien remains today, despite the fact
that they know they broke the law in placing
the lien (and performing the work on my
home while unlicensed). In fact, THEIR
ATTORNEY CALLED ME ABOUT THE
OUTSTANDING BALANCE THEY CLAIMED I
OWED FOR THE UNCOMPLETED WORK
AND WHEN I TOLD HIM THEY WERE
UNLICENSED, HE SAID HE WAS UNAWARE
AND IF THAT WAS TRUE, I WOULDN'T
HEAR FROM HIM AGAIN. I NEVER HEAD
FROM HIM AGAIN!!
THE ONLY WAY I CAN GET THE WORK
DONE BY A LICENSED AND QUALIFIED
CONTRACTOR IS TO PAY FOR THE ENTIRE
JOB TO BE REDONE BECAUSE NO OTHER
CONTRACT IS WILLING TO WORK FROM
WHAT FIRST RESPONSE STARTED
BECAUSE THEY DON'T WANT THE
LIABILITY FROM TFIRST RESPONSE'S
WORK.
Hi everyone. I'm looking for recommendations for a local company that does roofing, house painting (exterior) and some interior ceiling repairs to a home. I would like to get some estimates and go from there! Thank you!