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First Response Roofing and Construction

Recommendations & Reviews

  • 309 Huron Ave Suite F
    Port Huron, MI 48060 (map)

3 recommendations and reviews from 3 people

  • WhoDoYou Review from September 16, 2022
    WARNING: DO NOT hire First Response Roofing and Construction. My parents HIRED THEM THEIR REVIEW We hired them in 2021 to do extensive work on our home, including installing new windows and replacing vinyl siding. Today, my house is in worse shape than before they started their work and I am out over $25,000. My review is very limited due to the word count limitations by the site. Here are the key takeaways from our experience with First Response Roofing : 1. They fraudulently represented that they were licensed to perform the contracted for work on my home when they were not; 2. We didn't discover that they were unlicensed until it became clear that they were not qualified to peform the work they were paid to do. One example of their lack of qualifications is that during the installation of our new Pella windows, the workers were using such force to place the new windows in, the drywall inside my home cracked. I then noticed that the windows were installed with no window jams. I asked why they were using such force to cause cracks in the interior of my home and why there were no jams, and was given several, inconsistent explanations that made no sense. I required that they stop work on the home until the issue could be resolved. 3. As of 9/16/2022, the work remains unfinished. Since they stopped working, I have learned that they removed structual componenets surrounding a large window in the front of my home when taking out the old window. They installed the new window without replacing the structual components (headers) - even though THE CONTRACT EXPLCITLY REQUIRED THE INSTALLTION OF STRUCTURAL COMPONENTS WITH THE NEW WINDOW. In addition to the incomplete work, I have been advised that if the window isn't reinstalled with the structural compenets, the roof in that area of the home will begin to sag and eventually fall in. 4. The lien remains today, despite the fact that they know they broke the law in placing the lien (and performing the work on my home while unlicensed). In fact, THEIR ATTORNEY CALLED ME ABOUT THE OUTSTANDING BALANCE THEY CLAIMED I OWED FOR THE UNCOMPLETED WORK AND WHEN I TOLD HIM THEY WERE UNLICENSED, HE SAID HE WAS UNAWARE AND IF THAT WAS TRUE, I WOULDN'T HEAR FROM HIM AGAIN. I NEVER HEAD FROM HIM AGAIN!! THE ONLY WAY I CAN GET THE WORK DONE BY A LICENSED AND QUALIFIED CONTRACTOR IS TO PAY FOR THE ENTIRE JOB TO BE REDONE BECAUSE NO OTHER CONTRACT IS WILLING TO WORK FROM WHAT FIRST RESPONSE STARTED BECAUSE THEY DON'T WANT THE LIABILITY FROM TFIRST RESPONSE'S WORK.
         
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