What is going on with customer service now days. We had an appointment to have a palm tree trimmed by Mowbrays Tree Service. They never showed nor did they call to say "sorry we're really busy with people who have my trees than you" This is the second time this happened with this company. Now trying to call them is like trying to get to get into Fort Knox... The phone just sends you into a circle of prompts. Sooooo damn frustrated... Anybody know of a licensed and bonded tree service?