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Mobile Auto Doc

  • m.facebook.com/mobileautodoc
  • More then 5 trusted recommendations

Recommendations & Reviews

  • days road upper coomera
    Gold Coast, QLD 4209 (map)

About us

Mobile Auto Doc was incorporated and started on the Gold Coast by Mr Neville Moonsamy who has in the past been with Neville’s Auto Clinic in New Zealand for 10 years, with a number of years and awards behind his name in the Automotive Industry.

Neville being born in South Africa, emigrated to New Zealand with his family and served his apprenticeship with Nissan in South Africa, after qualifying as an Automotive Engineer he moved on to General Motors, (Holden). In New Zealand Neville worked for the Automobile Association of New Zealand before starting his own Mobile Clinic. At the AA he was a Senior Roadside Inspector and eventually represented the AA on their National Television Advert as their Media Face.

Neville moved to the Gold Coast two years ago and joined Robina Holden to learn about the local conditions and eventually registered his own company and has commenced business. As Mobile Auto Doc, offering the Gold Coast Residents his personal attention and Service. It is a family owned business and you as our customer will always get my personal attention.

Mobile Auto Doc offers you the customer, Log Book Servicing by a certified professional at your doorstep using only Genuine Parts at reasonable pricing and you the customer does not have to pay the rent, and all other expenses that a Franchised Dealership charges you for a Standard Log Book Service.

At Mobile Auto Doc, you can rest assured that you are getting a market related price by the experts and most importantly your Warranty will be intact. How often you go to a Franchised Operation only to return for the same problem because they did not listen to you and deliver your expectations.

All work carried out by Mobile Auto Doc is fully guaranteed and we
“Fix it Right First Time, Every Time on Time”.

The services offered by Mobile Auto Doc:
Pre-purchase Inspections
Log Book Servicing
Flat Batteries
Jumpstarts
Lock Out’s (keys in car)
De-activating alarms
Minor & Major Repairs

OBJECTIVES & STANDARDS OF... show more
TRADING

• Experience a Different Kind of Service – The MOBILE AUTO DOC Way
• You as our customer will always be regarded as a highly valued asset of MOBILE AUTO DOC. It is for this reason that we continuously strive to encourage our staff to provide the highest quality of customer service in doing everything right the first time.
• Satisfying you, our customer, by attending to your needs and requirements correctly the first time is the basic function of our service business. This is why we have implemented the “Do it Right First Time” programme, because we aim to achieve and maintain this concept in our dealings with all your requirements and needs.
• We know that you, as our valued customer, want your needs attended to the first time, that you want to deal with competent staff, that you want high standards of workmanship and promises fulfilled every time.


Quality Service

• It is of prime importance that every member of our staff makes a special effort to view and understand every customer’s requirements and needs as they relate to you our products and services to accommodate your expectations.
• You can contact any department of our company by phone or in person and you will be treated with respect. Our business is owner operated by Neville Moonsamy, and has your best interests at heart and is always available to provide you with his personal attention, ensuring that you receive deserved quality service at all times.


PERSONALIZED SERVICE

• MOBILE AUTO DOC prides itself in its unique approach to providing a personal service to all its customers, developing long lasting relationships with its customers and consequently fulfilling customer’s needs beyond the call of duty.
• Our staff are amongst the most enthusiastic and motivated in the Industry, noted for their dedication to STRIVE FOR PERFECTION.
MOBILE AUTO DOC can be trusted for consistency of performance and dependability, for service to be done correctly first time and to honor all the promises made by its personnel


PROFESSIONALISM

• The staff of MOBILE AUTO DOC possesses the required skills and knowledge in order to perform the tasks assigned to them to the very best of their ability. This involves knowledge and skills in how to inter-relate with you, our customer, and the ability of management and administrative personnel to help you solve any problems you might have with your requirements.
• MOBILE AUTO DOC competent staff will ensure that quality work is performed at all times and that you understand and recognize the company’s commitment to quality service.


PUTTING YOU FIRST IN EVERYTHING WE DO

• We would like you to perceive us as one of the most caring and personalized companies in the Gold Coast, committed to providing outstanding service, driven to really care for you to meet and exceed your needs and expectations and to make your company’s dealings a pleasure.
• We will put you first in everything we do!
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Hours of operation

Monday7:00AM - 5:00PM
Tuesday7:00AM - 5:00PM
Wednesday7:00AM - 5:00PM
Thursday7:00AM - 5:00PM
Friday7:00AM - 5:00PM
Saturday7:00AM - 5:00PM

OPEN NOW


9 recommendations and reviews from 6 people

  • Referral from September 30, 2014
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  • Recommendations from Angela B.

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  • Recommendations from Vanishree M.

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